Refunds & Cancellations

1. No Returns

We don't accept returns. Our turmeric is a food product, so we can't take back an order once it has been delivered, whether or not it has been opened.

2. Damaged, Defective or Wrong Items

If your order arrives damaged, defective or wrong, we will replace it or refund you in full.

• Tell us within 48 hours of delivery.
• Include photos of the item and its packaging so we can sort it out quickly.

3. How to Raise a Request

Contact our Customer Support team at support@meghanaorganics.com or +91 9324331315 with your order number, a short description of the problem and the photos.

4. Processing Refunds

Approved refunds are issued to the original method of payment. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or card provider.

5. Cancelling an Order

You can cancel an order any time before your order is dispatched. Email support@meghanaorganics.com or call +91 9324331315 with your order number. A cancelled prepaid order is refunded in full to the original method of payment within 5-7 business days. Once an order has been dispatched it can no longer be cancelled, but the damaged and wrong-item terms above still apply.

6. Complaints

If your request is not resolved to your satisfaction, contact our Grievance Officer. We acknowledge every complaint within 48 hours and resolve it within one month.